Infocom IT primary focus is to develop a long term relationships with our clients. This dedication to long term partnerships has allowed us to help many of our clients to achieve their business goals and grow strategically through the effective use of technology.
Some of these organisations include:
“ABM has been an Infocom partner for the last ten years and they continue to be an integral part of our organisation. We do not have a high level of internal IT expertise and so Infocom act as our IT Department.
Over this time we have developed an excellent working relationship of trust and respect and this arrangement has worked very well for us. The Infocom engineers have demonstrated excellent levels of expertise and they respond quickly and decisively when we have problems. I am very grateful that Infocom has neither an automated telephone answering system nor a support queue. When I ring for assistance I am put through to a technician who I know and who can usually help immediately. This is extremely helpful when the pressure is on and time is of the essence.
I am very happy to recommend Infocom as they provide us with a personal, highly competent, and cost effective IT support solution.”
Edwin Porter, Executive Officer of Anglican Board of Misssion - Australia
"We are giving this testimonial in good faith to Infocom, with whom Marubeni Australia has a long-standing working partnership of more than ten years. Initially Infocom's service to our company was for the provision of hardware and software procurement. In 2004 expanded the relationship to include a local help services for desktop users and a server maintenance function to supplement internal support and maintenance capacity.
Since then, Infocom has effectively and reliably managed the company's IT infrastructure in Sydney, Melbourne, Brisbane and Perth offices for the past 9 years. Infocom provides us with quick response to address problems as there arise in an effectively manner. Our flexible and co-operative working relationship with Infocom allows us to focus on our core business, whilst Infocom manages day-to-day help desk issues. Other than their ongoing IT infrastucture support, Infocom has also assisted us with desktop PC refresh project, various software implementations and roll outs of servers (including procurement) as part of the company's regular regional asset life-cycle management.
We are happy with the quailty of work and level of commitment they provide us and I would recommend Infocom for their competent, knowledge and integrity."
Harutoshi Yamamoto, General Manager Business Administration Division of Marubeni Australia Ltd.
“Infocom has been an integral part of our practice, ensuring that our needs have been met for over a decade. We have enjoyed consistent, prompt and practical advice at a reasonable cost, which has been proportional to our business needs.”
Bill Karras, Principal of Karras Partners Lawyers
"We would like to thank Infocom for the excellent service they have provided us over the past nine years. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. We really appreciate that things are explained in a clear and easy to understand way. The response to problems is always very fast, resolved quickly and can usually be done remotely which saves us time. Their willingness to go that extra mile for their customers is greatly appreciated. They are reliable, trustworthy and personable people who are not only expert in their field, but very good at creating good working relationships. Great service all round, we would not hesitate to recommend Infocom. "
Numfhon Boonyawat, Director of Tourism Authority of Thailand, Sydney Office
"We have been using Infocom IT service for the past 10 years. We are very pleased with their level of service. Infocom IT is a reliable company. Their staff are very friendly and approachable and always pleasant to deal with. Their service is outstanding. Infocom IT has intelligent and advanced business acumen that suits our needs. We are privileged to be associated with Infocom IT. We also have a very good relationship with them both on a professional and personal basis. No job is too big for them. Their same day service is always guaranteed.
I highly recommend Infocom IT."
Anthony Morris, CEO of Times Two Pty Ltd